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SAP procure-to-pay solutions recognized by Gartner

For the fifth consecutive time, SAP has been named a Leader with the SAP Ariba and SAP Fieldglass integrated solutions in the Gartner 2020 Magic Quadrant for Procure-to-Pay Suites. For this report, Gartner evaluated 14 procure-to-pay software vendors based on completeness of vision and ability to execute.

Gartner also scored SAP highest for the Services Focused Use Case (4.32/5), and among the highest two for Indirect Procurement Focus (4.15/5), Direct Materials Focused (4.08/5), and Complex Environment Focused Use Cases (4.04/5), in the 2020 Critical Capabilities for Procure-to-Pay Suites report.

SAP Ariba named a Customers' Choice

SAP Ariba has received 2021 Gartner Peer Insights Customers’ Choice recognition for procure-to-pay suites. We believe this reflects the enhanced value and outcomes customers realize through our deep commitment to a customer-first approach that supports every digital transformation stage. Here’s a sample of the quotes Gartner gathered from SAP customers.

Gartner Peer Insights Customers Choice 2021 badge


“Fantastic! We have been working on this program for some months and we have been able to see its options. It is a huge program that will help us improve our processes and enhance our decisions.” – Knowledge Specialist, Manufacturing

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IT professional in server room looking at tablet

“Positive Experience with Ariba P2P Solution”

“Ariba’s P2P offering is second to none, and their services team did an exemplary job during our transition from the on-premise solution to the cloud solution.” – IT Specialist, Government

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Blue collar worker slaving away at machinery

“Excellent Procurement Platform”

“Excellent procurement platform, extremely user friendly, full SAP integration (hassle free), and very reliable.” – Chief Procurement Officer, Manufacturing

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“Extremely Important Tool”

“Extremely important tool for purchasing processes, ensuring reliability, traceability and, above all, visibility in the purchasing ecosystem. From the moment we implemented SAP Ariba, it was clearly possible to identify valuable opportunities.” – Coordinator, Manufacturing

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The intelligent way to move your business forward faster

We believe our Leader positioning, Critical Capabilities Use Case scores, and Customers’ Choice recognition are the result of our focus on customer success and intelligent, innovative solutions that support procurement transformation through:

Outcome-based customer listening program

We continually gather, analyze, and act upon customer feedback through a comprehensive, closed-loop process to drive steady improvement and create an exceptional customer experience.

One place to manage all spend

Organizations have centralized visibility and control over all spend categories worldwide, including direct, indirect, services, and MRO purchases.

End-to-end business process integration

Across SAP procurement applications, SAP S/4HANA, and third-party solutions and systems, integration drives seamless workflows, removes silos, and eliminates redundant activities.

Smart, persona-based guided buying

Intelligent technology streamlines tasks, tailors content, and automates approvals and compliance so users can make the best choices in the least amount of time.

Expansive partner ecosystem

More than 21,100 experts leverage our open, extensible platform to deliver resources that help customers meet goals and achieve spend management success.

Deep, dynamic network collaboration

Trading partners and teams collaborate on Ariba Network, where real-time data sharing, digitized transactions, and diverse supplier services enable 5.5 million companies to conduct US$3.84 trillion in commerce annually.

Global expertise and operations

Availability in more than 190 countries and 24 languages, built-in tax and regulatory compliance, and unlimited supplier and catalog enablement help optimize results and accelerate ROI.

Read the reports library thumbnail for Gartner 2020 Magic Quadrant for Procure to Pay Suites

Magic Quadrants compare vendors based on Gartner’s standard criteria and methodology. Each report comes with a Magic Quadrant graphic that depicts a market using a two-dimensional matrix that evaluates vendors based on their Completeness of Vision and Ability to Execute.

As an essential companion to the Gartner Magic Quadrant, this methodology provides deeper insight into providers’ product and service offerings by extending the Magic Quadrant analysis. Use this research to further investigate product and service ratings based on key capabilities set to important, differentiating use cases.

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More about SAP

Customer First Program

SAP puts customers at the center of everything. With Customer First, our customers benefit from a proactive end-to-end engagement experience that focuses on their success with a holistic and structured approach.

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Our Procure-to-Pay Suite

SAP Ariba Buying and Invoicing is a best-in-class, easy-to-use procure-to-pay solution that helps companies effectively manage all spend-related processes and ensure negotiated savings reach the bottom line.

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Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

The Gartner Peer Insights Customers’ Choice badge is a trademark and service mark of Gartner, Inc., and/or its affiliates, and is used herein with permission. All rights reserved. Gartner Peer Insights Customers’ Choice constitute the subjective opinions of individual end-user reviews, ratings, and data applied against a documented methodology; they neither represent the views of, nor constitute an endorsement by, Gartner or its affiliates.

Gartner, Magic Quadrant for Procure-to-Pay Suites, 19 October 2020, Kaitlynn Sommers, Micky Keck, William McNeill, Tim Faith

Gartner, Critical Capabilities for Procure-to-Pay Suites, Micky Keck, William McNeill, Kaitlynn Sommers, Tim Faith, 2 November 2020

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved.


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